Skip to main content Scroll Top
Contact Us
Share your details below, and your personal McXotic Tours specialist will be in touch within 24 hours to begin curating your journey.
Your Passport To Extraordinary Awaits. Let Us Craft Each Journey Into An Experience As Unforgettable As The Destination Itself.
Get in touch with us below or through our LiveChat!
Help Center
Traveler, operator, or partner—no matter your path, we’ve gathered the answers you need to keep your journey seamless and inspired.
Questions about existing booking or inquiry?
We recommend connecting with the operator through the booking conversation page for effortless communication and tailored assistance.
Let's chat
Day or night, our virtual assistant Scout and dedicated specialists are here around the clock to provide seamless support.
How Can We Help You?
Our Contact Information

Our Address

100 E New York Ave, Ste 300, Deland, Fl 32724

Phone Number

386-279-7292 | 470-642-9336

Email

travel@mcxotictours.com

Follow us for more
Fill out the form below and one of our travel experts will be in touch.
First Trip Discount
Enjoy $100 OFF Your First Trip
Luxury Adventure
Now Open: Exclusive Access to World-Class Journeys
Over 80% of travelers find what they’re looking for in our FAQs. If you don’t see your answer, simply send us your question—we’ll make sure you get a personal response.
Every detail matters. Send us your question using the feedback form, and our experts will personally provide the answer you need.
Frequently Asked Questions
Passport & Visa
  • Your passport must be valid for at least six months from your travel date.
  • US citizens should check visa requirements before booking.
  • If a visa is needed, McXotic Tours will notify you.
Pricing & Payments
  • Prices are based on current exchange rates.
  • McXotic Tours may adjust prices if the US dollar devalues.
  • Changes in flight costs will be reflected in your final invoice and communicated via email.
Flights & Transfers
  • You must purchase your own flight and airport transfers.
  • Full packages include economy class tickets only.
  • Airport transfers are provided only for travelers arriving on the same flight at the same airport with the group.
Hotel & Check-In
  • A credit card may be required at hotel check-in for room charges.
  • Roommate matching is available but not guaranteed.
  • If no match is found, you must upgrade to a single occupancy room.
Documentation
  • A copy of your passport is required for ticketing.
  • McXotic Tours is not responsible for errors in names or ticket changes.
  • All reservations must be made under the same name as on your travel document.
Itinerary & Changes
  • Full itineraries are provided 45 days before the trip.
  • Changes incur a $100 fee and are not allowed within 45 days of departure.
Cancellations & Refunds
  • Cancellations must be made using the official cancellation form.
  • McXotic Tours reserves the right to cancel any trip due to unforeseen circumstances and will provide a full refund.

If airfare is not specifically mentioned in the trip highlights, it is not included in the package. However, if airfare is listed and you select a package that includes it, your round-trip airfare from the United States will be covered.

All travel members journeying with the group is required to purchase travel insurance. It’s a way to help protect your travel investments, belongings, health, safety and losses related to your travel. Please email us for a quote or purchase on your own. You can also use the below link to request a quote on your own.

With the Flexi Payment Plan, once your deposit is received, you’ll get a recurring invoice, and payments will be automatically charged to your card every 30 days. If a payment fails, you have a 7-day grace period to resolve it. If your final invoice extends beyond the payment deadline, the billing date will be adjusted to ensure compliance. This plan is only available if you choose it instead of paying in full.

Completing the Passenger Information Form is required to finalize your registration. This ensures we have accurate details for your hotel accommodations and any applicable flights.

If you’re booking within 45 days of departure, we recommend reserving a single-occupancy room. If you’d like a roommate match, email us after booking. While we’ll do our best, we can’t guarantee availability within this timeframe. If a match is found later, you’ll be refunded the difference between single and double occupancy rates (minus any third-party fees).

You can find our policies, terms and conditions, refund and cancellation policy, and privacy policy in our site map. Please read and understand them fully before booking.